Free shipping for orders over $100 in NZ and Australia. Yes we are shipping at Covid 19, Level 2.
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Shipping and Returns

I have FREE SHIPPING for orders overs $100 for Kiwis and Aussies.

am thrilled that you’ve decided to shop with me!

COVID-19 Update - 1 June 2020

We are shipping nationally and internationally again. Yay!!  Thank you from the bottom of my heart for supporting my business by shopping with me. 

Stay well Susan xx

Some of my ceramics are made to order, so please allow 10 working days for your order to be made. If you would like something urgently for a gift, please shop from the immediate shipping collection or get in touch and we will let you know what we have in stock. I often have one off original pieces which don't quite make it to the store.

We put a lot of love and care into the gorgeous products but we understand sometimes things just aren’t quite right…  If you’re unhappy with your order for any reason, we'd love to fix it for you so please email us within 5 days. 

If you are returning a product to us please package your order ready, really well. We will refund your money when the item is returned safely. 

Courier to:

formantics
36 Norwood Road
Bayswater, 0622
Auckland 
New Zealand

Shipping prices and timeframes

NZ: - Free for orders over $100

Unframed Prints, ceramics and shelves

North Island 2-4 days South Island 3-5 days

Framed Prints 

North Island 4-6 days South Island 5-7 days

Delivery times for custom orders may take up to 10 days. 

Australia: - Free for orders over $100

Sorry we do not frame prints for international customers as we have had difficulty with the glass breaking.

International: $35 Everywhere else flat rate for unframed art prints, ceramics and shelves.

Sorry we do not frame prints for international customers as we have had difficulty with the glass breaking.

OR YOU CAN CHOOSE TO PICK UP YOUR ART WORKS for FREE FROM MY HOME STUDIO AT 36 NORWOOD RD, BAYSWATER AUCKLAND.

Payment

All prices are stated and charged in New Zealand Dollars (NZD).

We use PayPal, credit cards and internet banking to process payments. Internet banking details are provided during checkout.

All orders are dispatched after your funds clear. We can also take your order over the phone. (phone Susan on 021910023)

If you have any questions call during business hours +6421 910 023 or

Contact us.