Free Shipping in NZ and Australia, International $25
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Shipping and Returns

We’re thrilled that you’ve decided to shop with us!

Here's some important information about shipping and when you will receive your goodies!

NZ: free shipping

Unframed Prints, ceramics and shelves

North Island 2-4 days South Island 3-5 days

Framed Prints 

North Island 4-6 days South Island 5-7 days

Delivery times for custom orders may take up to five days. 

Australia: free shipping.

Sorry we do not frame prints for international customers as we have had difficulty with the glass breaking.

International: Everywhere else flat rate $25 for unframed art prints, ceramics and shelves.

Sorry we do not frame prints for international customers as we have had difficulty with the glass breaking.

OR YOU CAN CHOOSE TO PICK UP YOUR GOODIES FROM OUR STUDIO AT 36 NORWOOD RD, BAYSWATER AUCKLAND.

Payment

All prices are stated and charged in New Zealand Dollars (NZD).

We use PayPal, credit cards and internet banking to process payments. Internet banking details are provided during checkout.

All orders are dispatched after your funds clear. We can also take your order over the phone. (phone Susan on 021910023)

If you have any questions call during business hours +6421 910 023 or Contact us.

 Returns and Exchanges

We put a lot of love and care into the gorgeous products but we understand sometimes things just aren’t quite right…  If you’re unhappy with your order for any reason we'd love to fix it for you so please email us within 5 days of and we will get back to you with what steps to take next.

We are happy to replace damaged or broken goods.  We will deliver your exchange product to you as fast as possible or refund the cost of the product. Can you please email a photo of the broken product as we will  make an insurance claim.

If you are returning a product to us please package your order ready, really well. We strongly recommend using a tracked service, we can't replace lost or damaged returns.  If you would like a replacement, check with us in advance to see if it is in stock.

Courier to:

formantics
36 Norwood Road
Bayswater, 0622
Auckland 
New Zealand